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Bug Reports

If you find an issue that isn’t listed below, I’d appreciate it if you could contact us via the “Contact Us” section at the bottom of VCam.

FAQ

Current versions (VCam 0.13 or later / VCam2D)

Section titled “Current versions (VCam 0.13 or later / VCam2D)”
  • Lip sync might stop working when connecting a microphone like AirPods while VCam is running.
    • Solution: Please re-select the lip sync mode after connecting the microphone. Alternatively, restart VCam.
  • The accuracy of emotion (smile, etc.) estimation is low.
    • Solution: If you get unintended expressions, turn off “Use emotion by Mic or Camera” in the “Experiment” tab, and switch expressions with the expression buttons or shortcuts instead.
  • Combining the expression button with blinking and lip motion can distort the expression. (VCam)
    • Solution: When creating the blend shape for the VRM file, make sure that combining A and Blink with other expressions won’t cause distortions.
  • Screen flickers in Zoom.
    • Solution: Reduce the FPS in the “Rendering” tab or the camera FPS in the “Tracking” tab. (It’s possible that the tracking or screen update processing isn’t keeping up.)
  • Installing the virtual camera fails with “extension category returned error” in VCam 0.15.0.
    • Solution: Please update to the latest version. VCam 0.15.0 shipped with a misconfigured virtual camera extension, which makes new installations and reinstallations fail. (Environments where it’s already installed are not affected.)