Bug Reports

Issue Information

If you find an issue that isn't listed below, I'd appreciate it if you could contact us via the "Contact Us" section at the bottom of VCam.

FAQ

Version 0.2.2 - Latest

  • Lip sync might stop working when connecting a microphone like AirPods while VCam is running.

    • Solution: Please re-select the lip sync mode after connecting the microphone. Alternatively, restart VCam.

  • The camera's smile detection accuracy is low.

    • Solution: Microphone-based detection is more accurate, so I recommend selecting the microphone for lip sync mode.

  • Combining the expression button with blinking and lip motion can distort the expression.

    • Solution: When creating the blend shape for the VRM file, make sure that combining A and Blink with other expressions won't cause distortions.

  • Screen flickers in Zoom.

    • Solution: Reduce the camera's FPS or screen FPS in settings. (It's possible that the tracking or screen update processing isn't keeping up.)

Past Issues

Version 0.2.1

  • The app crashes on devices without a built-in camera, like the Mac mini.

Version 0.1.2 - 0.2.0

  • The screen goes blank when resizing the window.

    • Solution: Repeated resizing might display the screen. Until it's fixed, please use it at that screen size.

  • The avatar's position might occasionally be off the screen when starting the app.

    • Solution: Press the "move to initial position" button.

  • Camera tracking might occasionally not work.

    • Solution: Turn off the camera use in settings, then turn it back on.

Version 0.1.0 - 0.1.1

  • The app might occasionally freeze, or crash upon closing.

  • The video might freeze when invoking the virtual camera in browser functions like Google Meet.

    • Solution: Use another virtual camera like OBS's to relay this app's video.

  • Camera tracking might not work on the initial startup.

    • Solution: Please restart the app.

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